AT Digital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or any course application including courses on Thinkific site produced by AT Digital, then you can be assured that it will only be used in accordance with this privacy statement.
This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2019.
Information We Collect
Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you signup to a newsletter, RSVP events or enrolling to a course.
Non-personal Data. For purposes of this Privacy Policy, “non-personal data” means information that does not directly identify you. While using one of our applications, the App Store or 3rd party client may use cookies, unique device identifier codes, software and hardware information, browser information, time zone and usage information or other technology to collect and process the information about you, and we may have access to it. We have no control over an App Store’s collection or use of information and cannot change what information is made available to us by the App Store.
Our website and various applications we create use Google Analytics, a service which transmits website traffic data to Google servers including those in the United States. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy (external site) and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google (external site).
Use of Cookies
When using the website, on occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once the file is added, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, it is also used for web statistics. For our online paid courses, AT Digital may collect and use technical data and related information, including but not limited to technical information about your device, system, application software and peripherals, and use of the Application, that is gathered to facilitate the provision of software updates, product support and other services to you (if any) related to the Application. AT Digital may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services and technologies to you.
Course Cancellations & Refund Policy for Online Courses
By completing your registration for an Online Course and making a payment, you agree to the following Terms and Conditions:
Under this refund policy and under guidance of the Australian Consumer Law 2011, you have the right to cancel your booking at any time at the following terms:
Our refund policy is as follows: our cancellation period is 14 days. Any purchase cancelled within 14 days of payment will be eligible for a refund unless you have started the course.
Once you begin the course, you are no longer eligible for a full refund, even if you ask for a refund within 14 days of payment.
Once a course has been redeemed, we cannot grant a refund.
All refund requests should be sent to enquire@andrewtran.asia
When a request for refund is made, any transaction fees from 3rd parties involved will be passed on to the consumer..
Any refund will take up to 30 days to process.
Storing Your Personal Data
Data that is provided to us is stored on our 3rd party application tools. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We train our employees about the importance of confidentiality and maintaining the privacy and security of your information.
Third Party Links
You might find links to third party websites on any of our applications. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Social Media
AT Digital also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other personal information.
Access To Information
Should you wish to receive details that we hold about you please contact us using the contact details below.
Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at enquire@andrewtran.asia
Your Consent
By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
